Shipping & Return Policy
Shipping Terms
Shipping costs are to be considered VAT excluded and are to be paid by the buyer. For direct shipments to USA, if the order value is below 800 USD custom duties are not applied. For shipments to extra EU countries, the customs duties and fees may be applied depending on the regulations of the country of destination of the goods. Please contact your local customs office for more information.
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STANDARD - Delivery in 5-15 working days
EXPRESS - Delivery in 3-6 working days
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Italy, Germany, Spain (Canary Island excluded), Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, France, Luxembourg, Netherlands, Czech Republic, Hungary, Slovenia, Slovakia, Ireland, Latvia, Lithuania, Poland, Romania, Denmark, Portugal, Sweden, Greece, Malta
RETURNS
The User can request a return within 20 days of receiving the order, for the following reasons: if he/she dislikes the product; if the product is too big/small, damaged, does not correspond to the product ordered, or if it is not actually in the package, etc. To start the return request, it is necessary to follow these instructions:
FAQ
Q: Are the products sold on Farantinoincoutlet orginials?
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A:The products sold on Farantinoincoutlet and all subsidaries are 100% originals, purchased directly from the brands, licensees or official distributors. We personlly verify authenticity like we always have during our sample sale days when we were direct to consumer.
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Q: When is the catalogue updated?
A: The catalogue is updated periodically.
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Q: When will Farantinoincoutlet have another sample sale?
A: Stay connected by subscribing to our newsletter for upcoming dates.